Shipping policy

ORDER PROCESSING:
Please allow 1 week to process your order. Expect an email after that to let you know your order is on the way!

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within 50 miles of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

When your order is ready for delivery, you will receive an email with real-time tracking
information.

FLAT RATE SHIPPING
Orders are generally shipped within 3-4 days anywhere in the USA using UPS Ground priority. Flat rate shipping fee of  20$ applies to orders.  Optional: We do not ship outside of USA at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout. 
You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $500). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at james@bioprosolution.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at james@bioprosolution.com/ (864) 425-4294